Globi Support

Contact Us

Have a question or need assistance? Our support team is here to help!

Common Questions

• • Account issues? Email us with your registered email address
• • Technical problems? Include your device type and app version
• • Safety concerns? We take these very seriously - contact us immediately
• • Feedback? We love hearing from our users!

Response Time

We typically respond within 24-48 hours. For urgent safety issues, we prioritize faster response times.

When Contacting Us

Please include:

• • Your registered email address
• • A detailed description of your issue
• • Screenshots if applicable
• • Your device type (iPhone, Android, etc.)